Shipping
Shipping Policy
We are pleased to offer free shipping for orders over $50 to the 48 contiguous states in the United States. If your order is less than $50, no worries! We have a flat standard shipping fee of just $6.90.
Unfortunately, at the moment, we don't offer international shipping, but we're working on it.
Delivery Timeframe
Once we send out your package, you'll get a friendly delivery notification, complete with a USPS tracking number. Our standard orders usually ship within 3 to 5 business days from the time you make your purchase.
While we always aim to get your items to you as soon as possible, it's important to remember that delivery dates are not set in stone. If, by any chance, your package gets lost or damaged during its journey, please understand that we can't be held responsible. Our shipping service doesn't include insurance for such situations.
We're here to make your shopping experience as smooth as possible, and we appreciate your understanding.
Need Assistance?
If you ever have questions or concerns about our shipping policy, or just want to chat about your shopping experience, we're here for you. Reach out to us at hello@promenons.co – we'd love to hear from you!